Individualized care plans
Every client receives a personalized care plan developed by a Registered Nurse, tailored to their unique medical needs, daily routines, and personal preferences.
Licensed NH Home Health Care
When your family needs more help at home, we're the agency that grows with you.
RN-led, locally owned in Concord — delivering personal care, companionship, respite, and skilled nursing across New Hampshire. As your needs change, our care changes with you.
Within 48 hours
Schedule my assessment
Your free RN home assessment
A licensed Registered Nurse visits your home, listens to what your family needs, and builds a personalized care plan. We answer your questions, walk you through every payment option (CFI Waiver, private pay, LTCi, VA benefits), and never pressure you to commit.
RN-supervised care Every client. Every visit.
NH HHCP Licensed
RN, LPN, LNA, HHA on staff
Dementia-trained caregivers
Locally owned in Concord, NH
Built differently
A team built around your care
Most agencies are built around a single leader — usually clinical, sometimes business. NH Care Center is built around a team. An experienced Registered Nurse leads every plan of care. A systems engineer built our operational and IT infrastructure from the ground up. Two team members bring hands-on home care experience from the field. And one brings years of running a service business where every customer interaction matters. That breadth isn't accidental. Clinical leadership ensures every visit, every assessment, every change in condition is RN-supervised. Operational leadership ensures the agency runs reliably — schedules don't fall apart, your information stays private, and we can grow with your family's needs without losing the personal attention you started with. The home care experience on our team means we understand what actually works in the field, not just on paper. And the service-industry mindset shapes how we treat every family we serve, every day.
Qualified, compassionate caregivers
Our team includes Registered Nurses, Licensed Practical Nurses, Licensed Nursing Assistants, and Home Health Aides — all thoroughly screened, trained, and supervised.
RN-supervised care
All services are overseen by licensed Registered Nurses who conduct regular supervisory visits, ensuring safety, quality, and compliance with your care plan.
Dignity and independence
We help clients maintain their independence, privacy, and dignity while receiving the support they need in the comfort of their own home.
Privacy by design
Enterprise-grade privacy, built for healthcare
Your loved one's health information lives on infrastructure built specifically for healthcare data — the same security standards used by hospitals and large medical groups. We didn't outsource this to a third-party platform. We built it in-house, maintain it in-house, and it's audited continuously. For families, that means your personal and medical information stays protected. For referring clinicians, it means zero PHI friction at discharge.
Signed Business Associate Agreements
With every vendor that could touch your information — required by HIPAA, audited annually.
Managed device security
Every staff device is encrypted, monitored, and centrally controlled — no personal phones or laptops in the workflow.
Encrypted email transmission
Carrier-level authentication (SPF/DKIM/DMARC) on every message — your information is verified, not spoofable.
Audited chain of custody
Every record access is logged and traceable. We can show exactly who saw what, when, and why.
What we do
Our services
From personal care assistance to skilled nursing, we provide a full continuum of in-home care services throughout New Hampshire.
Personal care
Assistance with bathing, grooming, dressing, toileting, and mobility — supporting daily living activities with respect and compassion.
Companionship & homemaking
Friendly visits, conversation, meal preparation, light housekeeping, laundry, errands, and escort to appointments.
Respite care
Temporary relief for family caregivers, providing professional care so you can rest, recharge, and attend to personal needs.
Skilled nursing
Licensed nurses providing medication management, wound care, IV therapy, catheter care, tube feeding management, and chronic disease monitoring.
How care begins
A clear, supportive path from first call to first visit
We make starting care simple and stress-free. Most families move from first contact to care beginning within a few days.
Reach out
Call us, email, or schedule online for a free, no-obligation conversation about your needs.
In-home assessment
A Registered Nurse visits the home to evaluate needs, abilities, and home safety — at no cost.
Personalized plan
Together we build a care plan tailored to your loved one’s medical needs, routines, and preferences.
Care begins
We carefully match a caregiver to your needs and start delivering compassionate care under RN supervision.
Why families trust us
Care commitments we never compromise on
100%
RN-supervised care
On-call
Options available
0
Discrimination — care for every NH resident
4+
Specialized care disciplines
Where we serve
Serving New Hampshire families and discharge planners
We're family-owned in Concord and deploy caregivers across central and southern New Hampshire. Discharge planners and case managers — call us to confirm coverage for your patient's town.
Primary service area
We staff cases consistently across these counties — fastest assessment turnaround, most flexibility on shift coverage.
- Merrimack County Concord, Hooksett, Bow, Pembroke, Loudon, Penacook
- Hillsborough County Manchester, Bedford, Goffstown, Amherst, Merrimack
Extended service area
Available on a case-by-case basis depending on shift length and caregiver availability.
- Rockingham County Portsmouth, Salem, Derry, Exeter, Londonderry
- Belknap County Laconia, Gilford, Meredith
- Strafford County Dover, Rochester, Somersworth
Payment options
Honest answers about how families pay for care
We believe in full financial transparency. As required by New Hampshire law (RSA 151:21-b), you'll be informed in writing of all charges — what your funding source covers and what you're expected to pay — before any services begin. No surprises, no hidden fees.
Payment options we accept today
Choices for Independence (CFI) Medicaid Waiver
We are an enrolled CFI Waiver provider. If you or your loved one qualifies for nursing-home level of care but wants to stay home, we coordinate directly with your Aging and Disability Resource Center (formerly ServiceLink) options counselor and Bureau of Adult and Aging Services to start care quickly.
Learn about CFI WaiverPrivate Pay
Self-pay for any service — personal care, companionship, respite, or skilled nursing. After your free RN assessment, you'll receive a detailed written cost estimate before any care begins. No long-term contracts required.
Learn more about private payLong-Term Care Insurance
We work with all major LTCi carriers — Genworth, John Hancock, Mutual of Omaha, Northwestern Mutual, Lincoln Financial, MassMutual, New York Life, and others. We help families verify benefits, complete carrier paperwork, and coordinate direct billing.
NH Insurance Department LTCi guideVA Aid & Attendance Benefit
We serve veterans and surviving spouses receiving VA pension benefits, including the Aid & Attendance allowance. We can help connect you to a Veterans Service Officer if you haven't yet applied.
VA Aid & Attendance program
Free assessment & written estimate
Every consultation includes a no-obligation RN home assessment and a detailed written cost estimate before any care begins.
Hospital discharge planner or SNF social worker? See referral information for healthcare professionals
Common questions
Frequently asked questions
Find answers to common questions about our home care services.
We provide two main categories of in-home care throughout New Hampshire:
Personal Care & Support Services (Non-Medical): Assistance with bathing, grooming, dressing, and toileting; household support including light housekeeping, laundry, meal preparation, and errands; companionship and socialization; mobility support and transfer assistance; and respite care for family caregivers.
Skilled Nursing Services: Comprehensive nursing assessments; medication management and administration; wound care and dressing changes; IV therapy and PICC/Midline care; catheter insertion and maintenance; tube feeding (enteral nutrition) management; and chronic disease monitoring and education for conditions like diabetes, heart failure, and COPD.
NH Care Center, LLC provides in-home care services throughout the state of New Hampshire. Our office is located at 143 North Main St, Suite 202 A, Concord, NH 03301. If you are unsure whether we serve your specific area, please contact us and we will do our best to accommodate your needs.
Our care team includes Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Licensed Nursing Assistants (LNAs), Home Health Aides (HHAs), and Personal Care Aides (PCAs). All caregivers are thoroughly screened, trained, and supervised. Personal care staff work under the direct supervision of our Registered Nurses, who conduct regular supervisory visits to ensure quality and safety.
Yes. All of our direct care staff receive specialized dementia care training in compliance with New Hampshire law (RSA 151:47-51). This includes training on communication strategies for cognitively impaired clients, management of behavioral challenges, safety precautions, wandering prevention, and fall prevention specific to dementia. Our caregivers complete initial dementia training and ongoing annual education to maintain their skills.
Yes. We provide respite care to give family caregivers temporary relief. This can include any combination of personal care, companionship, and safety supervision provided for a designated block of time so you can rest, attend to personal matters, or simply recharge. Respite care can be arranged for a few hours, a full day, or longer periods.
Getting started is straightforward:
- Contact us by phone or through our website to discuss your needs
- Initial assessment: A Registered Nurse will visit the home to evaluate your loved one’s needs, functional abilities, and home safety
- Care plan development: Based on the assessment, our RN develops a personalized care plan
- Caregiver matching: We carefully assign caregivers suited to your specific needs
- Care begins: Your assigned caregiver follows the individualized care plan
For clients who need skilled nursing, a physician’s order is required before services can begin. For personal care services, our RN assessment and care plan are completed before the first visit.
Ready to explore care options?
Contact us today for a free, no-obligation consultation. We will assess your needs and create a personalized care plan for your loved one.